Personal Injury Case Process

One of the most common questions we hear from people interested in pursuing a personal injury case is, “So, how does this whole process work?” Most people are not familiar with how legal claims work, either because they have never been involved in a legal case before or simply because the process and procedure of the law is complicated, to say the least.

We understand that it is important for you to know what to expect when you decide to pursue a personal injury case. Although no two cases are the same, we have outlined a typical case process to guide you through a typical case. We evaluate each case extensively. Every client is thoroughly briefed and expectations are set up front.

How the Process Works

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Case Intake and Consultation
Each case begins with us listening to you. When you call our office, you will speak with one of the legal assistants at our firm about your case. The legal assistant will write down all the details about your case for the attorneys in the firm to review and evaluate. If the firm feels that your case has merit, we will schedule a consultation with an attorney in our firm. This initial consultation is free- it is an important meeting in which the attorney is able to gather information about your case, and also a time for you to get a feel for our firm and ask any questions you may have about your case. This consultation generally takes from one to two hours and usually takes place in our office.

Retainer & Authorizations
After this consultation, our firm will send you a Retainer and Authorizations. These documents are usually mailed to you within one day of your consultation. The reason we mail the Retainer is that we want you to have time to review the documents and consider all options before signing it. We know that most people do not want to be pressured into signing anything during the first office visit, and we respect your right to make your own choices about representation in your case. Should you choose to sign the Retainer, you would then sign the Authorizations which will allow us to collect your medical records and any other documents we will need to “work up” your case.

Case Work Up
Once we receive your signed Retainer and Authorizations, we will open a file for your case. The first thing we do is send out letters of representation to any insurance carriers involved in your case. Once the insurance carriers have received the letter of representation from our firm, they will no longer be in contact with you; all contact with insurance adjusters will go through our office.